Tibajee FAQ — Answers to All Your Questions

Opening an account on Tibajee is completely free and takes just a few minutes. on the registration page Enter your mobile number or email address, set a strong password, and verify with an OTP. That's it — your account is ready. You'll be eligible for the welcome bonus as soon as you register.

Tibajee is a responsible gaming platform. You must be at least 18 years old to register an account. You will be required to confirm your age during sign-up. Accounts belonging to underage users will be closed at the verification stage.

On the login page, go to the login page and click the "Forgot password?" link. Enter your registered mobile number or email address and a verification code will be sent within seconds. Use the code to set a new password. The whole process takes just 2–3 minutes.

No, each person may only register one account on Tibajee. Opening multiple accounts is a violation of our terms and conditions. If detected, all associated accounts will be suspended and any remaining balance may be forfeited. Enjoy all the benefits with just one account.

Account verification typically requires a clear photo of your National ID (NID), passport, or driving licence. In some cases, an OTP verification to your mobile number may be sufficient. Large withdrawals may require additional verification. Once documents are submitted, verification is usually completed within 24 hours.

Tibajee supports all major mobile banking methods in Bangladesh, including Mobile Pay, Nagad, and Rocket. Bank transfers and select crypto methods are also available. For more details, Payment Page to help.

The minimum deposit on Tibajee is just ৳200 (two hundred BDT) — one of the lowest among online gaming platforms in Bangladesh. Deposit that amount from any mobile banking service and you're ready to play.

Most withdrawals on Tibajee are processed within just 3–10 minutes. Mobile Pay and Nagad are typically the fastest options. For large amounts or first-time withdrawals, verification may take up to 24 hours.

Minimum withdrawal is ৳500. The maximum daily withdrawal limit varies by payment method and account type. Fully verified accounts are eligible for higher limits. For more details, Payment Page to help.

First, wait 15–20 minutes and refresh the page. If the deposit still hasn't appeared, email support@tibajee.com with your transaction ID and a screenshot. Our payments team typically resolves issues within 1 hour.

Tibajee offers betting on cricket, football, tennis, badminton, hockey, basketball, and 30+ other sports, along with Virtual Sports and eSports sections. Cricket betting — the top choice for Bangladeshi fans — has the widest range of options. For more details, Bet Page to help.

Live betting, or in-play betting, means placing bets while a match is in progress. On Tibajee, odds for live matches update in real time, so you can read the game and bet at exactly the right moment. Simply log in, go to the Live section, and pick any ongoing match to place your bet.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, your stake will be refunded. If the cash-out feature is available, you can exit a bet before the match ends — though you may receive less than the full potential winnings.

Tibajee uses decimal odds. For example, odds of 2.50 mean that a ৳100 bet returns ৳250 if you win (a profit of ৳150). The higher the odds, the lower the chance of winning — but the bigger the payout. on the Match Odds page for a detailed guide.

Tibajee offers hundreds of games including Live Casino, slots, blackjack, roulette, poker, and baccarat. With live dealer games, you get the experience of playing with a real dealer. New games are added every day — New Games Page to help.

Tibajee offers an attractive welcome bonus for new members. You'll receive a bonus on your first deposit, and in some cases free spins as well. Bonus amounts and terms may vary over time — to see the latest offers, Rewards Page to help.

Every bonus comes with a wagering requirement — meaning you must bet the bonus amount a set number of times before you can withdraw it. This is typically 20x–35x the bonus value. Full terms are listed on the bonus page, so give them a read to avoid any confusion.

Tibajee offers existing members regular reload bonuses, cashback offers, weekly free spins, and a loyalty points program. The more you play, the higher your VIP tier and the bigger the rewards. To view all current offers, Rewards Page Visit us.

Bonus validity generally ranges from 7 to 30 days, depending on the offer type. If the wagering requirements aren't met within that period, both the bonus and any winnings from it will be forfeited. Make sure to read the terms and expiry date carefully as soon as you receive a bonus.

Yes, Tibajee is fully secured with SSL encryption. Your personal information and payment data are stored with the highest level of security. We comply with international security standards and never share your data with any third party.

Go to the "Security" section in your profile settings and enable Two-Factor Authentication. From then on, you'll need to enter both your password and a one-time OTP sent to your mobile when logging in — keeping your account significantly more secure.

Change your password immediately and notify us at support@tibajee.com. Our security team will investigate the account and temporarily suspend it if necessary. If you spot any unrecognized transactions, contact us right away.

Tibajee takes your personal data very seriously. Our Privacy Policy your information is never sold or shared with third parties. All data is stored in encrypted form.

The fastest way to reach us is by email at support@tibajee.com. You can also use the live chat option available via the button at the bottom right of the site. We typically respond within 30 minutes.

Tibajee's support team is active 24 hours a day, 7 days a week. Support is available in Bangla, so feel free to reach out in your language. Don't hesitate to contact us at night or on holidays — we're always here.

Start by contacting our general support team. If the issue remains unresolved, send an email to senior@tibajee.com with "Escalation" in the subject line. Our senior team is committed to resolving any complex issue within 48 hours.

Tibajee is committed to responsible gaming. Our Responsible Gaming page Deposit limits, self-exclusion, and cool-down periods are all available. If you feel your gaming is getting out of control, use these tools right away.