Data Protection

Tibajee's Privacy Policy — Your Data, Our Responsibility

Tibajee believes your personal information should be completely safe. In this privacy policy, we clearly explain — what data we collect, why we collect it, and how we keep it secure.

Last updated: January 2026 Language: Bangla SSL Secured
256-bit SSL Encryption
Data Is Never Sold
GDPR-Compliant Policy
24/7 data monitoring

01 Introduction

Tibajee is one of Bangladesh's most trusted online gaming and betting platforms. While we are committed to giving you the best gaming experience, protecting your personal data is an equally important priority for us. This Privacy Policy explains how Tibajee collects your information, what it is used for, and how carefully it is stored.

This policy applies to the tibajee.com website and all associated services. By registering or continuing to use our platform, you agree to this privacy policy. If you have any objections, please contact us before using our services.

This privacy policy is written in Bengali so every Bangladeshi player can understand it with ease. If you have any questions, please contact our support@tibajee.comto send us an email.


02 What Data We Collect

Tibajee only collects information that is genuinely necessary to provide its services. We never ask for data we don't need. A detailed breakdown by category is provided below.

2.1 Information provided at registration

Data Type Example Why It's Needed
Full Name Mohammad Rafiqul Islam Identity verification and account creation
Date of Birth 01/01/1990 Age Verification (18+)
Mobile Number +880 1X-XXXXXXXX OTP Verification & Communication
Email Address User@example.com Notifications & Recovery
Payment Number Mobile Pay / Nagad / Rocket Transaction Processing

2.2 Automatically Collected Information

When you use the Tibajee platform, certain information is collected automatically. This is primarily used to improve the platform's security and performance.

  • IP Address: Security Verification & Geolocation
  • Device Information: Operating system, browser version
  • Usage Logs: Login times, game history, bet history
  • Cookie Data: Session management & preference storage
  • Referrer URL: How you arrived at our site

2.3 Data for KYC Verification

For large transactions or legal requirements, Tibajee may carry out KYC (Know Your Customer) verification. The following documents may be requested.

  • National ID (NID) or passport copy
  • Selfie or live photo
  • Bank statement or proof of mobile banking transactions

Important: KYC documents are stored with the highest level of security, and any unnecessary copies are deleted once verification is complete.


03 How Your Data Is Used

Tibajee uses your information only for specific purposes. We never sell your data or use it for unauthorized purposes. The specific reason for each use is outlined below.

  • Account management: Login, profile updates, and security verification
  • Payment Processing: Secure Deposits & Withdrawals
  • Customer Support: Issue resolution, complaint handling & support
  • Promotional Communications: Notifying you about bonus offers, new games, and updates (with your consent)
  • Fraud Prevention: Detecting suspicious activity and keeping the platform secure
  • Legal obligations: Fulfilling government directives or regulatory requirements
  • Service Improvement: Analytics to improve and enhance the platform experience
  • Responsible Gaming: Identifying excessive play patterns to provide support

You can opt out of promotional emails or SMS at any time. Simply contact support or use the Unsubscribe link in any email.


04 How Long We Keep Your Data

Tibajee does not retain your data longer than necessary. All information is stored while your account remains active. After account closure, certain data may be retained for a defined period as required by law.

  • Account Information: Up to 5 years after account closure
  • Transaction records: Up to 7 years in accordance with financial regulations
  • KYC Documents: 3 years after verification, or as required by law
  • Log Files: Automatically deleted after 90 days
  • Cookies: Browser session or up to 1 year

Once the retention period expires, data is securely deleted or anonymized so that it can no longer be used to identify you.


05 Sharing Information with Third Parties

Tibajee never sells your personal information. However, in limited circumstances, we may need to share certain data with trusted partners.

5.1 Situations Where Your Data May Be Shared

  • Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive transaction data only
  • Legal obligations: We may be required to disclose information under court order or government directive
  • Security specialists: Limited data sharing with fraud detection services
  • Technology service providers: Servers, cloud hosting — for operational purposes only

5.2 What We Never Do

  • Selling your data to advertisers
  • Sharing data for third-party marketing
  • Sharing data without your consent
  • Any transfer of data beyond what is necessary

All of Tibajee's third-party partners are required to sign strict confidentiality agreements (NDAs). Any breach of these agreements results in immediate termination of the partnership.


06 Cookie Policy

Tibajee uses cookies on its website. Cookies are small text files stored in your browser that help the site remember your preferences and session.

6.1 Types of Cookies

  • Essential cookies: Required for login sessions and security — cannot be disabled
  • Functional Cookies: Remembers language preference and user settings
  • Analytics Cookies: Helps monitor traffic and improve the site
  • Performance Cookies: Helps identify page load speeds and technical issues

6.2 Cookie Controls

You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.


07 Your Rights

Every Tibajee user has specific rights over their own data. We fully respect these rights and act on them as promptly as possible.


08 Minor Protection

Tibajee strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from minors. If it comes to our attention that a minor has created an account, that account will be closed immediately and all associated data will be permanently deleted.

If you become aware of an underage member, please notify us at our support@tibajee.com-. We will take immediate action.


09 Security Measures

Tibajee uses industry-leading security technology to protect your data. Our security framework ensures protection across multiple layers.

  • 256-bit SSL Encryption: All data transmission is encrypted
  • Two-Factor Authentication (2FA): An extra layer of security for account login
  • Firewall Protection: Prevention of unauthorized access
  • Regular Security Audits: Audited by a third-party expert team
  • Data Backup: Encrypted off-site backups are maintained on a regular basis
  • Suspicious Activity Detection: AI-powered fraud detection system

If Tibajee detects suspicious activity on your account, you will be automatically notified via SMS and email, and your account may be temporarily suspended if necessary.


10 Right to Policy Changes

Tibajee reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised and registered users will be notified by email. For significant changes, a separate notice will be posted on the platform.


11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us.

  • Email: support@tibajee.com
  • Website: tibajee .com
  • Support hours: 7 days a week, 24 hours a day

Your Rights

Your Rights Over Your Data

Tibajee believes every user should have full control over their own data. The following rights belong to you.

Right to Access Your Data

You can request to view any information we hold about you at any time.

Right to Correct Your Data

If any information is incorrect or outdated, you can request a correction and we will act on it promptly.

Right to Delete Your Data

You have the right to request account closure and deletion of your data.

Right to Data Portability

You can export your data in a portable format and take it with you.

Right to restrict processing

You can request that the processing of certain data be temporarily restricted.

Right to Withdraw Consent

Withdraw your consent to marketing communications and optional data processing at any time.

To exercise these rights support@tibajee.comto reach us by email. We'll respond within 72 hours.

Why Tibajee is different

Our Privacy Commitment

End-to-end encryption

Every piece of your data is protected with bank-grade 256-bit SSL technology. Encryption is active at every stage — from transmission to storage.

Your data is never sold

Tibajee never sells your personal data to third parties. Your data exists solely to serve you — not for advertising.

Transparency in Bangla

Our Privacy Policy is written in plain, straightforward language so every user in Bangladesh can clearly understand their rights.

User control

You can view, correct, or delete your data at any time. You have full control over your personal information.

Limited Retention

Data is never retained longer than necessary. Once the retention period ends, it is securely deleted or anonymized.

24/7 Privacy Support

For any privacy-related concerns, our Bengali-speaking support team is available 24/7, seven days a week.

Start Playing Securely

Your data is safe — play with complete peace of mind

Your privacy is fully protected at Tibajee. Join over 500,000 trusted players and enjoy safe, exciting gaming.

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